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There’s no killer AI app for cities. Experts say that’s a good thing

CATEGORY: Authored Articles
CLIENT TYPE: Public Employers
PUBLICATION: Western City
DATE: Jan 30, 2026

Western City recently featured LCW partner Alex Volberding in an article examining why there is no single “killer” AI application for cities and why that may be a positive development. The piece explains that while cities are experimenting with artificial intelligence in targeted ways, such as data analysis and operational support, adoption remains cautious and context-specific. Alex highlights the importance of this measured approach, emphasizing that protecting sensitive employee and constituent data must be central to any AI use in local government. His perspective underscores that successful AI implementation is less about rapid transformation and more about thoughtful governance, compliance, and maintaining public trust as cities explore emerging technologies.

To access the full article, please click the following link: https://www.westerncity.com/article/theres-no-killer-ai-app-cities-experts-say-thats-good-thing

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