Liebert Cassidy Whitmore believes that the best technology is technology that delivers uncompromising service and value to our clients. The right technology responds to the needs of our practice while maintaining the security and high-availability of key information. We continually invest in the latest developments in legal technology to improve internal efficiencies and reduce client costs.
Mobile devices provide immediate access to email, voicemail and system data, creating high availability for our clients. Remote access to the firm's network is made available to all attorneys through encrypted Citrix XenApp servers, providing attorneys with a secured, direct connection to client and case information using any standard internet connection. All firm email is routed through Mimecast's Unified Email Management service which provides email spam filtering, 24/7 availability and email archiving ensuring that no email is ever lost, and is recoverable or accessible.
The firm uses Avaya's IP Office for VoIP telephone and voicemail system configured in a unified communications architecture which delivers voicemails to emails and allows attorneys a complete, on-demand log of all client calls. For the secure exchange documents between attorneys and clients, Citrix's ShareFile provides fully encrypted, private and secure file sharing. This allows clients and attorneys immediate access to privileged documents, resulting in efficient and effective matter collaboration. All firm offices are equipped with HD videoconferencing systems through LifeSize providing a convenient and cost-effective live meeting solution for clients.
The firm uses OpenText's eDocs document management system to store, maintain and share all client documents. This ensures that all documents for a client-matter are available to all attorneys, in any of our offices, at any time. Advanced search capabilities and versioning provide attorneys with quick access to document content and efficient sharing of legal knowledge, greatly reducing costs of legal research and document production.
Our LegalKEY Records Management system stores and maintains both electronic and paper files related to all matters. CompuLaw handles the firm's docket calendaring and key filing dates, while Forms WorkFlow by US CourtForms ensures that the firm's legal secretaries have immediate access to the most up-to-date court forms. BigHand-Esquire Inc.'s iCreate legal templates and macros for Microsoft Word ensure consistent, standard legal document production and their iScrub application handles metadata removal of document attachments ensuring that client documents are email securely.
eDiscovery and Trial Management
The firm uses Westlaw's Case Logistix, Case Notebook and Timeline as well as Summation to process eDiscovery materials and review all forms of electronic and paper documents in litigation matters. Trial Director is used to assist attorneys at trial with a dedicated eDiscovery and Litigation Support Specialist to handle all technical details. Attorneys going to trial are equipped with Trial Kits which include laptops, LCD projectors and other necessary "courtroom gear."
Robust Network and Optimized Desktop Environment
The firm's four office data systems are connected through a TelePacific private, fiber 100MB MPLS network, connected via Cisco routers. Each office has its own dedicated internet connection as well as a secondary internet connection over business DSL acting as failover and backup. The result is a fast, reliable and secure data network infrastructure where all attorneys have access to all firm data, regardless of location. Dell Sonicwall firewalls protect against malware and network intrusions. The firm's servers are virtualized through VMWare ESX servers utilizing Nimble San storage devices totaling 45TB of hard drive space. HP ProCurve Layer 3 network switches throughout and "gigabyte to the box" server-to-PC architecture ensures that staff and attorneys have the fastest access to network services.
The firm uses HP desktops running Windows 7 and Microsoft Office 2010 built on a standardize image file and deployed through Microsoft WDS and updated weekly by Microsoft WSUS, ensuring that all desktops and laptops are fully optimized. All network data (email, documents, discovery, records, etc.) is backed up daily through Zetta.Net's cloud-based, backup and disaster recovery services. Data is replicated through Zetta's off-site, secured Data Center locations in California and New Jersey. For additional security and backup, the IT Department replicates all data through VMWare and Nimble Replication technology between our Los Angeles and San Francisco offices, providing instantaneous failover and data recovery.
For further information on the firm's technology, please contact Jay Dover, IT Director.